CONFLICT MANAGEMENT STRATEGIES AND PERFORMANCE OF SELECTED LOCAL GOVERNMENT AREAS (LGAS) IN DELTA STATE, NIGERIA

Authors

  • Uju Rosemary OKOLO (MSc. Candidate) Business Administration, Delta State University, Abraka, Nigeria.
  • Robert Kempade MORUKU (Ph.D) Business Administration Department Delta State University Abraka, Nigeria.
  • Felix ORISHEDE (Ph.D) Business Administration, Delta State University, Abraka, Nigeria.

Keywords:

nigria, Conflict Management Strategies, Performance, Local Government Areas, Delta State, Nigeria.

Abstract

This research aimed at examining effect of conflict management strategies on the performance of selected LGAs. The study decomposed conflict management strategies into accommodation, conflict avoidance, compromise, and collaboration strategy. Out of the 950 workforce, 274 participants were sampled based on the Krejcie and Morgan (1970) tabular framework. However, 258 copies were returned. Four models were tested variables by variables using the univariate regression approach. The researchers reported that, accommodation, conflict avoidance, compromise, and collaboration strategy have high considerable effect on the performance of the selected LGAs. Therefore, the research suggests that the implementation of a conflict management plan is of utmost importance in order to get enhanced performance levels. Consequently, the local government administrators have to provide more education and training to their personnel about the effectiveness of accommodation measures in mitigating organizational conflict.  In order to optimize performance within the local government, it is crucial to prioritize the enhancement of harmony, the cultivation of positive relationships, and the mitigation of organizational friction among personnel. Implementing this strategy would effectively limit the occurrence of indicators that suggest the presence of a potential conflict. Consequently, the local government administrators have to provide more education and training to their personnel about the effectiveness of accommodation measures in mitigating organizational conflict. In order to optimize performance within the local government, it is crucial to prioritize the enhancement of harmony, the cultivation of positive relationships, and the mitigation of organizational friction among personnel. Implementing this strategy would effectively limit the occurrence of indicators that suggest the presence of a potential conflict.

Keywords: Conflict Management Strategies, Performance, Local Government Areas, Delta State, Nigeria.

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Published

01-11-2023

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Section

Articles