A predictive analytics model for banking fraud detection: Solving real-time challenges in customer safety and financial security

Authors

  • Bamidele Michael Omowole Infinity Micrifinance Bank, Lagos, Nigeria
  • Hope Ehieghe Omokhoa University of Potomac, Virginia Campus, USA
  • Ibidapo Abiodun Ogundeji TechReadyBlocks Pty Ltd, Sydney, Australia
  • Godwin Ozoemenam Achumie Osmotic Engineering Group, Lagos, Nigeria

DOI:

https://doi.org/10.51594/gjabr.v3i2.106

Abstract

The rise in banking fraud has highlighted the critical need for robust and efficient fraud detection systems that ensure customer safety and financial security. Existing methods often struggle to address real-time detection challenges due to limitations in scalability, accuracy, and response time. This study proposes a predictive analytics model leveraging advanced machine learning (ML) algorithms and real-time data processing to enhance fraud detection capabilities in the banking sector. The model is designed to solve key challenges, including the identification of fraudulent activities, minimizing false positives, and ensuring scalability for large transaction volumes. The model integrates supervised and unsupervised ML techniques, such as decision trees, neural networks, and clustering algorithms, to analyze patterns and detect anomalies indicative of fraudulent transactions. A feature engineering pipeline optimizes data preprocessing, while real-time detection is achieved through distributed computing frameworks like Apache Spark. Additionally, the model incorporates explainable AI (XAI) components to ensure transparency and build trust among stakeholders. Key performance metrics, including detection accuracy, false positive rate, and system latency, were evaluated using a hybrid dataset comprising real-world and synthetic banking transactions. The results demonstrate significant improvements in fraud detection accuracy, with reduced false positives and enhanced scalability to handle high transaction volumes. Moreover, the model includes adaptive learning mechanisms that enable continuous improvement by updating fraud detection algorithms based on evolving fraud patterns. This research contributes to the field of banking security by providing a scalable, transparent, and efficient fraud detection solution. It emphasizes the importance of real-time processing, adaptive learning, and stakeholder trust in mitigating banking fraud. The study concludes by discussing practical implications for implementing the model in financial institutions and outlines future directions for integrating emerging technologies such as blockchain and quantum computing to further enhance banking fraud prevention systems.

Keywords: Predictive Analytics, Fraud Detection, Banking Security, Machine Learning, Real-Time Processing, Customer Safety, Financial Security, Explainable AI, Anomaly Detection, Adaptive Learning, Distributed Computing, Transaction Monitoring, Quantum Computing.

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Published

23-02-2025

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Articles